Frequently Asked Questions

  • Our Service

  • What services does airManaged provide?
    We do it all!
    -Creating and optimising your listing to achieve the highest income possible.
    -Dynamically (seasonally and geographically) pricing your listing.
    -Responding to guest enquiries and filtering the good guests from the bad.
    -Arranging all cleaning and laundry to prepare the home for the next guests.
    -Create welcome packs that share the unique quirks of your home and provide local knowledge.
    -Supporting guests during their stay with information and maintenance support.
    -Restocking the home with cleaning equipment and toiletries.
    -Overall maintenance of the property from cleaning pools and garden work to paying your bills.

    In short, you can use airManaged to manage your property even if you are not in Cape Town.

  • Can I use just some of your services?
    We find we can provide a better guest experience if we fully manage your listing; mixing responsibilities between airManaged and the host results in communication difficulties and lower response rates to guest enquiries – all of which affects the guest ratings that your home receives. In addition, we are confident we can achieve a higher income for our hosts than if they manage the listing themselves.

  • Can I rent out my room?
    Currently we only accept entire properties.

  • What if I have more than one listing?
    No problem. We have several happy customers with multiple listings.

  • I’m currently managing my own listing, can you take it over?
    Of course! Just e-mail us on hello@airmanaged.co.za.

  • Your home

  • Who should be using airManaged?
    If you have an entire home or apartment to let and want the higher income and flexibility of short-term lettings without the hassle, we are the right service for you.

  • How much can I make from renting my home?
    This is a common question and there is no one size fits all answer. There are many variables that go into pricing a home including size of the home, number of beds, maximum number of guests, neighbourhood, competition in the area, monthly costs etc. We are happy to provide you with revenue projections for your home. Please email hello@airmanaged.co.za and we can help you out! Typically property owners can expect to earn between 150%-200% of the long-term residential rental yield.

  • Do you guarantee me to earn a minimum revenue amount?
    Nothing in life is guaranteed, even your Airbnb revenue. While we will do everything in our power to make sure you have the highest occupancy rates at the right price, we cannot guarantee you a minimum amount of revenue.

  • Homes we manage

  • What do you need from me to start?
    Once you’ve made the decision to work with us, we require all linen inners (duvet inners, pillow inners, mattress protectors) and an initial supply of cleaning equipment (broom, mop, bucket, vacuum cleaner). It currently takes us about 1 week to onboard a new home.

  • How much does it cost?

  • How much does it cost?
    airManaged charges a fee of 18% + VAT of your Airbnb income. Cleaning services are paid for on top of this, but this cost is passed on to the guest in the form of a cleaning fee. We use our own 200TC 100% Cotton Percale hotel quality linen, and charge a monthly fee depending on the number of beds in your property. There are no hidden costs or additional fees.

  • How does payment work?

    It’s quite simple, we send a direct deposit of all revenues from your booking right into your account. We make payment on the 28th of each month.

  • Is there a monthly rate?

    No, we don’t charge you a subscription. We charge only a percentage of booked reservations.

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