Professional Airbnb/Short-term Rental Management in Cape Town and Johannesburg | +27 21 418 4035

Careers

Join The Team?

airManaged is a young, dynamic start-up operating out of De Waterkant in Cape Town. We are obsessed with making sure that our clients and guests are wowed on a daily basis… and we also quite like Airbnb. If you think you’ll be a great fit for any of the below positions, send through your CV and a cover letter to workwithus@airmanaged.co.za. Applications without an airManaged specific cover letter wont be considered.

What We Do

We make Airbnb hassle-free. We manage our clients’ inbox, arrange cleaners, organise repairs, coordinate key exchanges, provide guest support, and even optimise their pricing to ensure they are always maximising their rentals.

Our Values

Honest: We are honest even when it hurts.
Humble: We take what we do very seriously but we don’t take ourselves seriously.
Helpful: We always try to find ways to help even when it’s not required of us.
Hungry: We always want to grow, both as a company and as people. Everyday we are better than the day before.
Happy: We love what we do. It makes us happy to make our clients, guests and team happy.

Available Positions

Property Manager

What you’ll be doing:

  • Looking after properties like they are your own.
  • Mobilising our maintenance team to ensure your properties are well maintained and looking awesome.
  • Making sure our clients are always kept in the loop and happy.
  • Checking our guests in.
  • Slaying tasks all day long.
  • Working hard and being nice to people.

Who you need to be:

  • Friendly and reliable.
  • Calm under pressure. You run towards the fire not away from it.
  • Able to communicate effectively both over the phone and on email.
  • Detail oriented.
  • Solution focused.
  • You need to give a shit about the happiness of both our guests and property owners.

Bookkeeper

What you’ll be doing:

  • Using Xero and our in-house property management system to make sure our books are always in perfect shape.
  • Prepare VAT returns.
  • Reconciling accounts.
  • Manage full debtors function.
  • Load weekly payments.
  • Reconcile petty cash.
  • Invoicing.
  • Process deposits and allocate accurately.
  • Check that rental payments have been received and follow up if not.
  • Ensure that authorization of invoices and payments gets done in time and follow up on regular basis.
  • Analyze accounts and prepare reports.
  • Assist with general HR.
  • Assistance with general ad-hoc administration including making flight and accommodation bookings.

Who you need to be:

  • Minimum of 3 years book keeping experience.
  • Relevant qualification.
  • Experience with Xero a massive plus.
  • Experience in property rental/management not required, but a medium plus.
  • It goes without saying that you are meticulous to the point of annoying those around you.
  • You must be honest and reliable.
  • Although our specific systems will be taught on the job, you must be comfortable using technology.

Property Onboarder

What you’ll be doing:

  • Working closely with our business development managers to get new properties guest ready as quickly as possible
  • Running with various property/maintenance related projects
  • Assisting with sales calls/meetings
  • Assisting with creating profiles on Airbnb and other platforms

Who you need to be:

  • Super organised
  • Friendly and reliable.
  • Able to communicate effectively both over the phone and on email.
  • Detail oriented.

Copywriter / Social Media Manager

Are you a creative thinker with an eye for detail and a love for creating compelling content? If so, we may have the perfect role for you.

airManaged is looking for a junior Copywriter / Social Media Manager to join our fast growing team. If you feel like the below interests you and you meet the requirements then please send through your CV to workwithus@airmanaged.co.za along with a cover letter, letting us know why you would be a great fit for this role.

What you will be doing:

  • Writing marketing material for property profiles including Airbnb
  • Blog posts
  • Managing multiple social media accounts
  • Backlog projects on all our Airbnb profiles and editing them to entice our future guests
  • Proofread training materials
  • Content research and writing
  • Draft statement emails or mass emails to clients/guests

You have:

  • A keen interest on the travel space
  • A wide vocabulary, a creative flair and an eye for detail
  • Excellent writing, listening and communication skills
  • A high level of English language skills
  • A positive attitude and a passion for producing great work
  • Design skills on photoshop (a huge plus)
  • A bachelor's degree or Diploma in either of the following; advertising, writing, marketing, communications, or a related field

Experience:

We are looking for someone who is either straight out of varsity/college or has completed an internship.

*Please note that due to high application volumes, we regret that only shortlisted applicants will be contacted. We wish you the very best!

Backend Developer

What you’ll be doing:

  • Building and maintaining our API that feeds all of our interfaces.
  • Integrations with other providers.
  • Looking after our servers and making sure they are running smoothly at all times.

Who you need to be:

  • A PHP professional.
  • A Mysql master.
  • Obsessed with efficiency and clean code.
  • Messy, inefficient and uncommented code makes you sick.
  • Eager to learn and grow.

Frontend Developer

What you’ll be doing:

  • Building and maintaining the interfaces that keep the company running.
  • Adding functionality to our Ionic apps for Android + iPhone.

Who you need to be:

  • Fluent in AngularJS and Javascript.
  • An HTML+CSS master.
  • Solid experience with Ionic+Cordova.
  • Comfortable taking a PSD design or badly sketched wireframe and turning it into reality.
  • Obsessed with UX and making interfaces as frictionless as possible.
  • Messy, inefficient and uncommented code makes you sick.
  • Eager to learn and grow.

Business Development Manager

airManaged is seeking a sales executive with corporate travel sales experience to take charge of our corporate travel agent network and grow it into a significant revenue source for the company.

If you feel like the below intrigues you and you meet the requirements then please send through your CV to workwithus@airmanaged.co.za along with a cover letter, letting us know why you would be a great fit for this role.

What you will be doing:

  • Marketing our agent login to corporate travel agents, film production companies and event planners
  • Cold calling corporate travel agents, film production companies and event planners
  • Building and maintaining great client relationships and ensuring customer retention
  • Visiting your clients
  • Networking and identifying new avenues for business

You are:

You started out working in reservations at a hotel group and found that you have a passion for finding the perfect accommodation for a guest, balancing all their requirements. You love building long term relationships with your clients and have built up a network of corporate travel agents throughout South Africa that all love you because you always go the extra mile to find just the right place. Frustrated by the limited options at the hotels you have worked for, you want to move into the self-catering accommodation space because Airbnb is exploding and you want to explode with it!
You are tech savvy and can communicate clearly, quickly and effectively by phone and email.

Experience:

Minimum 3 years experience in sales within the hospitality industry, with an existing network that will allow you to hit the ground running.

*Please note that due to high application volumes, we regret that only shortlisted applicants will be contacted. We wish you the very best!

Housekeeping Supervisor - Century City

What you will be doing initially:

  • The role will initially include cleaning of properties and maintain high standards of cleanliness

What you will be doing once the team has been set up:

  • Monitoring, overseeing and motivating all housekeepers
  • Briefing housekeepers in the morning meeting for the day ahead
  • Training of new housekeepers and going through the training programme with them - explaining policies, work procedures and demonstrating use and maintenance of equipment
  • Determining areas where existing housekeepers need training
  • Performing property spot checks and insuring that housekeepers are cleaning properties according to airManaged standards and issuing of warnings in instances where these standards are not met
  • Performing searches of housekeepers and their belongings on a daily basis
  • Issuing breathalyzer tests to staff at random or should there be suspicion of alcohol consumption of staff that are on shift
  • Ensuring that all staff are following the company policies and procedures and ensuring that standards are maintained
  • Making recommendations to improve services and ensure more efficient operating procedures are put in place
  • Issuing of keys and cell phones to housekeepers in the morning and returning them to the relevant cabinets in the evenings
  • Performing cleaning duties in cases of emergency or staff shortages
  • Ensuring linen office meets a high standard of cleanliness
  • Investigating complaints regarding housekeeping service and equipment and taking corrective action
  • Examining properties to determine the need for repairs or replacement of furniture or equipment and making recommendations to Property Managers

You are:

  • Able to consistently apply procedures and implement structures correctly and precisely
  • Able to delegate
  • Flexible when possible
  • Organised and show a high level of attention to detail
  • Able to operate computer systems with ease
  • Able to remember clients and their preferences regarding their properties

You have:

  • Interactive communication skills
  • Excellent time management and problem-solving skills
  • The ability to work well and productively under pressure
  • A positive attitude and have a passion for the company

Experience:

  • 2 years in a similar position either at a comparable organisation or hotel
  • Experience in managing a housekeeping team

Platform Administrator

An eye for detail? A love for creative content? Keen to be in the short term rental space?

We at airManaged are looking for a Platform Administrator to join our young and dynamic team as we continuously grow our property rental portfolio and embark on a multi region rollout.

What you will be doing:

  • Creating enticing property profiles
  • Listing property profiles on all platforms, including but limited to: Airbnb, Booking.com, Expedia, HomeAway, TripAdvisor, Agoda and Property24
  • Adjusting profiles on all platforms
  • Working closely with the Senior Platform Administrator, Copywriter / Social Media Manager and Business Development Managers

You Are:

  • Detail Oriented
  • Tech savvy
  • A quick learner and a fast worker
  • Able to work well independently and within a team

You have:

  • A love for the short term rental space
  • Excellent written and oral communication skills
  • Having experience with any of the following platforms; Airbnb, Booking.com, Expedia, HomeAway, TripAdvisor, Agoda and Property24 is an added bonus but not a must, as it will be taught on the job

*Please note that due to high application volumes, we regret that only shortlisted applicants will be contacted. We wish you the very best!

Concierge

AirManaged is looking for a friendly and reliable Concierge to join our incredible team. If you have a love and passion for the tourism industry and short term rental space ... I would suggest that you continue reading.

What you will be doing:

  • Collecting of keys from our linen office
  • Performing a property check of the property that we manage - using our app
  • Reporting any issues that are present at a property
  • Troubleshooting of Internet, TV/ DSTV issues etc
  • Meeting and greeting of guests and ensuring that they are happy and cared for
  • Taking payments on our app and collecting cleaning fee when required
  • Going through house rules
  • Getting guests excited for their stay and providing them with recommendations of restaurants, places to go etc. should they need some advice

You are:

  • A people oriented person
  • Reliable
  • Energetic and enthusiastic
  • A great communicator - in all aspects
  • Able to work evenings, weekends & public holidays
  • Tech savvy

You have:

  • A valid driver's licence and mode of transport

Business Development Manager - Johannesburg

airManaged is seeking a sales executive with corporate travel sales experience to take charge of our Johannesburg corporate travel agent network and grow it into a significant revenue source for the company.

What you will be doing:

  • Marketing our agent login to corporate travel agents, film production companies and event planners
  • Cold calling corporate travel agents, film production companies and event planners
  • Building and maintaining great client relationships and ensuring customer retention
  • Visiting your clients
  • Networking and identifying new avenues for business

You are:

You started out working in reservations at a hotel group and found that you have a passion for finding the perfect accommodation for a guest, balancing all their requirements. You love building long term relationships with your clients and have built up a network of corporate travel agents throughout South Africa that all love you because you always go the extra mile to find just the right place. Frustrated by the limited options at the hotels you have worked for, you want to move into the self-catering accommodation space because Airbnb is exploding and you want to explode with it!
You are tech savvy and can communicate clearly, quickly and effectively by phone and email.

Experience:

Minimum 3 years experience in sales within the hospitality industry, with an existing network that will allow you to hit the ground running.

*Please note that due to high application volumes, we regret that only shortlisted applicants will be contacted. We wish you the very best!